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Terms

N.B in the interests of safety,

Please DO NOT bring your own Iron or heating equipment as these are provided at no extra charge along with TV's, Kettles, Hair dryers (on request) showers and electricity.

Conditions of booking

All accommodation is offered subject to availability at the time of receipt of deposit and the tariffs according to Season. A deposit of 50% per person is required to confirm booking. All deposits are non-refundable. In the event of cancellation, the person whose signature appears on the booking form will be liable to pay for the cost of the deposit as per the reservation.

Settlement of accounts: if you wish to pay the balance by cheque, please remit at least 7 working days prior to your arrival for it to clear through the banks. Otherwise, cash must be paid on arrival.

Rooms are available from 2pm on the day of arrival and should be vacated by 10:30am on the day of departure-unless agreed otherwise.

Breakfast is at 8:45 - 9:30 and no allowance can be made for breakfast not taken.

Only paying guests of the haven Guest House are allowed on the premises unless an agreement is made with the proprietors beforehand.  Anyone who ignores this will incur a 40.00 additional charge and the person who has made the booking will be responsible for making sure their party adhere to this rule, as the charge will be made to them. 

Only families are allowed to book our family rooms.  The family rooms are not for all adults.  If the rooms are booked by adults only then the cost will be 30.00 per person per night with no exeptions so please make sure you check first before booking, especially online. We do not take single sex groups.

 

Our 5% quote haven discount can only be applied when booking a minimum of a two night stay and cannot be used in conjunction with any other offer.

 

Whilst we hope you enjoy your stay, it is a term of condition that guests conduct themselves in a fair and reasonable manner. The proprietors reserve the right to terminate any contract should the conduct of any person who is a part of the contract cause any detriment to the well-being or comfort of other guests.

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